Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 2024 - 22:25 EAT
Identified - We understand that there is an issue that prevents users from logging into their accounts to do operations, and neither does resetting passwords work.

Our engineers are working hard to resolve this issue as soon as possible and we will keep you posted once a fix has been implemented.

Jan 21, 2024 - 20:27 EAT
Utility Payment Operational
90 days ago
100.0 % uptime
Today
Airtime & Data purchase and sending Operational
90 days ago
100.0 % uptime
Today
Withdrawing Operational
90 days ago
100.0 % uptime
Today
Gift Cards purchase and sending ? Operational
90 days ago
100.0 % uptime
Today
Loan Repayment and Savings Operational
90 days ago
100.0 % uptime
Today
Card Payment Operational
90 days ago
100.0 % uptime
Today
Onboarding/Client registration ? Major Outage
90 days ago
0.99 % uptime
Today
Dashboard and Login Major Outage
90 days ago
0.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 19, 2025

No incidents reported today.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.