Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 2024 - 22:25 EAT
Jan 21, 2024 - 22:25 EAT
Identified - We understand that there is an issue that prevents users from logging into their accounts to do operations, and neither does resetting passwords work.
Our engineers are working hard to resolve this issue as soon as possible and we will keep you posted once a fix has been implemented.
Jan 21, 2024 - 20:27 EAT
Our engineers are working hard to resolve this issue as soon as possible and we will keep you posted once a fix has been implemented.
Jan 21, 2024 - 20:27 EAT
Utility Payment
Operational
Airtime & Data purchase and sending
Operational
Withdrawing
Operational
Gift Cards purchase and sending
?
Operational
Loan Repayment and Savings
Operational
Card Payment
Operational
Onboarding/Client registration
?
Major Outage
Dashboard and Login
Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.