Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 2024 - 22:25 EAT
Identified - We understand that there is an issue that prevents users from logging into their accounts to do operations, and neither does resetting passwords work.

Our engineers are working hard to resolve this issue as soon as possible and we will keep you posted once a fix has been implemented.

Jan 21, 2024 - 20:27 EAT
Utility Payment Operational
Airtime & Data purchase and sending Operational
Withdrawing Operational
Gift Cards purchase and sending Operational
Loan Repayment and Savings Operational
Card Payment Operational
Onboarding/Client registration Major Outage
Dashboard and Login Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 15, 2026

No incidents reported today.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.